Billing, Payments & Fees. No hidden fees for the service you receive : you will not receive any other bills from 3rd parties or carriers except external calling / prepaid balances with UnmeteredPhone VoIP. Services delivered to stringent standards by conscientious partners.
Member Service. From before the installer shows up to while service is operating : anything you need? Just ask the "Member Happiness Team" : critical settings are self-serve accessible or automated for cost-effective operations.
Money Back Guarantee*. Not happy with the service you're receiving? If within the first forty five (45) days of activation : please follow our cancellation procedure for a prepaid return shipping label for purchased / rented equipment and a full refund : no reason required!
* Not eligible on UNMETERED.Business products and services but feel free to inquire about demonstration and trial offerings. Service partners are constantly evaluated by UNMETERED.IO.
Service Package Will Instantly be Created within UNMETERED.IOClientArea in 'Pending' status, upon processing of the service request the service package will become 'Active' and installer visit date inside **
UNMETERED.IO adjusts billing recurring date upon service installation to compensate for provisioning time
** All connectivity installation types require an installer visit except Cable Internet "Active Transfer"; DSL confirms installation date within "Order Ticket" once in "Pending" status. Please call or chat for setup assistance.
UNMETERED.IO is an automated provisioning platform for services carefully built through regional carrier / wholesaler partnerships supported and underwritten by a group of families for our members and their interests : engineered to technophile standards ; the best practical rather than the lowest priced and/or oversold infrastructure... delivered by only the most effective partners our founders could find which satisfies our stringent advertised demands! UNMETERED.IO doesn't use fancy and confusing bundling schemes to influence purchasing decisions.